No. All approved measures are paid for by the public‑purpose charges already included on every gas and electric bill, so you will not be invoiced at any point.

Most customers qualify in one of two ways: (a) meeting the published income guidelines, or (b) having a household member who receives an approved assistance benefit such as CalFresh, Medi‑Cal, WIC, or SSI.

Yes. Renters qualify under the same guidelines, but we’ll need a signed authorization from the property owner before any work can begin.

A typical assessment lasts 30‑45 minutes. Our field specialist gathers basic household information, verifies documentation, and notes any potential efficiency opportunities for the program to review.

Your utility’s program administrators review the assessment report and determine which measures are approved. Zero Net Energy Solutions does not make that decision; we simply facilitate the enrollment.

Only state‑licensed contractors who have been pre‑qualified by the utility program perform the work. All labor and materials are covered by the program budget.

No. The assessment and any approved upgrades are provided at no cost. There is no requirement—or expectation—to purchase anything.

Your information is shared only with the program administrators and the licensed contractor completing the work, solely for the purpose of confirming eligibility and completing the upgrades. It is never sold or used for unrelated marketing.